Marketplace
Toogas, in partnership with Portuguese National Association of Pharmacies (Associação Nacional de Farmácias), developed the Portuguese Pharmacies (Farmácias Portuguesas) online store project. The Farmácias Portuguesas Program is an initiative of the Portuguese National Association of Pharmacies and allows the creation of a unique sales channel for pharmacies, promoting customer loyalty through various dynamics, including a loyalty card (Saúda) that has over 2 million members.
Dedicated Backoffice
A Backoffice dedicated to each pharmacy
Customer management
Customer and user management via ANF webservices
Monitoring Dashboard
Platform monitoring dashboard and support to the contact center
APP - IOS & Android
APP's integrated with eCommerce system
ORDERS
The solution manages the orders flow and medications stock, integrated with the CRM system and the SIFARMA.
- Individual shopping cart per pharmacy
- Reservations via CNPEM
- Product Purchase
- Reservation of prescribed medication
WEBSERVICES
A platform based on a set of webservices
that ensure communication and integration
between the various systems.
- Automatic Catalog update via webservices
- APPs depending only on Magento
- Shared shopping cart (website / app)
- SIFARMA connected to Magento
AUTONOMY ELEMENTS
Modules in self-service system with mechanisms to distribute responsibilities and provide autonomy to the stakeholders.
- Dedicated BackOffice to each pharmacie
- Reserved area for product information
- Customer life cycle management by CRM
- Business rules defined per pharmacy
